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Announcement

Introducing Kill Switch Function via PB enterprise

27 SEPTEMBER 2024

Dear Valued Customer,

 

As part of our ongoing effort to enhance security measures, with effect from 30 September 2024, we will be introducing a Kill Switch Function that allows you to instantly suspend all financial transactions associated with your bank account(s) and commercial card(s) in the event of suspected fraud or scams.

 

The following functions will be disabled upon activating Kill Switch:

  • Cash withdrawals from over-the-counter (OTC) or ATM
  • PB enterprise online banking access
  • All outgoing funds transfer transactions, including bill payments and transfers to other accounts
  • Cheques pending clearance
  • e-Standing Instructions for recurring payments will not succeed and will be returned as failed
  • Card transactions, including purchases and online payment
  • All transactions pending approval will hit error during approval by other authoriser(s)

 

How to Remove Kill Switch Status?

The bank will only remove the Kill Switch status after receiving duly verified instructions from you.

The Case Management team will contact you for verification after the Kill Switch is activated.

Alternatively, you may also contact our Case Management team at +603-2177 3555 for assistance.

 

Thank you.

Public Bank Berhad

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